Catalino joined the Keats Insurance Agency in 2020 as a Customer Service Rep. Catalino is fun, positive, optimistic and his passion for learning is what’s driving him to become more knowledgeable in the insurance industry and strives to one day be licensed. With many years of Customer Service experience, you can be certain that Catalino is ready and willing to make sure your needs are not only met but will go above and beyond to guarantee each and every one of our clients are satisfied. Catalino is fluent in Spanish and loves to travel, help others, spend time with family, and hopes to make a positive impact in the lives of all those he meets.