Alissa Joined the Keats Insurance Agency in 2017. Licensed in Property & Casualty insurance Alissa holds the position of Customer Service Team Lead. She graduated from Queens College with a degree in Early Childhood Education and spent some time as a New York City DOE Teacher before jumping into the insurance field in 2017. Teaching has taught her patience, compassion, and how to work with a variety of different personalities which has helped her greatly in the insurance industry. Alissa wears many hats at the Keats Agency as the Customer Service Team Lead. From training the service team to helping clients fully understand their policies, she is always available to help both clients and staff with anything they may need. She enjoys spending time with family and friends, trying new foods, and learning new things.